Disclaimer
Items may or may not include the original packaging/boxes. If those are included, they will also be included in the photos and mentioned in the description.
All photos are to be considered as part of the description.
SHIPPING: We recycle shipping boxes and shipping supplies as much as possible to
keep shipping costs/handling charges to a minimum. All shipping/handling costs will
be the sole responsibility of the buyer.
MANUFACTURER WARRANTIES: Many of the parts we sell are new in manufacturing
packaging, surplus, or new-old stock. MaxSurplus does not offer or guarantee
manufacturer warranties on any item we sell.
RETURN POLICY: Return requests must be made within 30 days after receipt of the
merchandise. After 30 days after receiving your item(s), all sales will be considered
final. Returns will be accepted only if the item arrives to you not as described. If the
return request is approved, you will be issued an RMA#. The part(s) must be returned in
the original packaging and in the same condition as listed on MaxSurplus and shipped to you, referencing the RMA# assigned to the return shipment. The buyer will be responsible for all return shipping fees. A refund will be issued to the buyer after the item has been returned and has passed an incoming inspection.
SHIPPING DAMAGE: Shipping damage is rare, and we have experience shipping parts
all over the world. If the item does arrive damaged, please notify us within 3 days of
receipt. You will need to take photos of the box and packaging material/part in the
condition it arrived in. Also please keep the shipping box/crate/pallet and any shipping
material. We take shipping photos that show the condition of the part and the
packaging at the time of shipping. A damage claim will need to be filed as soon as
possible with the shipping company, and all of this is required by them.
ADDITIONAL INFORMATION:
We are not experts in the parts listed but we do have many decades of experience with
industrial equipment. We will do our best to answer any questions you may have.
Please contact us with any questions or concerns.
Should you have any issues with the part, shipping problems or anything else related
to the offering, please contact us prior to leaving a neutral or negative feedback. We
would like to work with the buyer to resolve any problems that arise.
Be sure to add us to your favorites list, take a look at our other items and check back
often for new listings.